We truly appreciate your concern and your privacy is our main priority. Our site does not keep any database, we are reflecting the NPI information that is publicly exposed by NPPES - the governmental organization that issues NPI numbers. We encourage you to take a moment and alter your profile to hide any private information, cause it becomes publicly distributed in the internet by NPPES. You can alter or update your information using the instructions below.
All complaints regarding the private information exposed publicly or other similar types of inquiries must be forwarded to NPPES using their contacts listed on our FAQ page. But we do care about your privacy, so we will give you all necessary tools to resolve the issue.
Please follow the checklist below to ensure correctness of operation performed:
1. Deactivate profile at NPPES. This step is required to prevent your information from being distributed acorss the Web. In order to complete it, you need to contact NPPES by one of the following means asking to deactivate your NPI profile. As soon as NPPES completes this operation you will get a notification from them:
1-800-465-3203 (NPI Toll-Free)
1-800-692-2326 (NPI TTY)
By mail at:
PO Box 6059
Fargo, ND 58108-6059
Note: contacts above are not our contacts - this is the contact information of NPPES - governmental organization that manages NPI numbers
Failure completing this step will lead to re-appearence of your data in the Web with some time.
I confirm the NPI Profile has been deactivated at NPPES
2. Synchronize with NPPES
. This step will synchronize the internal cache with NPPES. In case profile is marked as deactivated at NPPES, it will be removed from site.
Important: we've seen situations when even after customers receive notifications from NPPES information is not actually updated on their side. Please allow up to 3 days for NPPES to actually process your request.